Legal · the readable version
Terms of Sale.
Every point starts with the short version in plain words. The full legal wording sits right next to it, and that is the part that counts.
Seller
A small workshop in Prague. You buy from Honza Borysek, and goldsmith Jakub Linger makes your ring.
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These goods are sold by Honza Borysek, sole trader, registered identification number (IČO) 88061051, with place of business at Pobřežní 97/40, 186 00 Praha, Czech Republic. The seller is not a VAT payer. Contact: build@modumodu.eu. MODU MODU is a brand operated by the seller through the website modumodu.eu. The rings are handmade by goldsmith Jakub Linger, sole trader, IČO 69032505, Revoluční 767/25, 110 00 Praha.
Products and prices
The price you see is the price you pay: EUR on the English site, CZK on the Czech one, no VAT on top. Handmade means tiny differences are part of the charm.
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Prices are shown in euro (EUR) on modumodu.eu and in Czech crowns (CZK) on the Czech version of the site (modumodu.eu/cs), and are final. Depending on your location, the checkout page may offer to pay in your local currency; the amount and currency shown at checkout are what you are charged. The seller is not a VAT payer, so no VAT is added. Shipping, where applicable, is shown separately at checkout. Every ring is made to order and hand-numbered in sequence. Product photographs are illustrative. Because each piece is finished by hand, minor variations in finish, tone or numbering are normal and do not constitute a defect.
Order and contract
The deal is done once you pay and get our confirmation email. You need to be 18 or older.
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A binding purchase contract is formed when you complete payment through our checkout and receive an order-confirmation email from us. By placing an order you confirm that you are at least 18 years old and able to enter into this contract, and that you have read and accept these Terms.
Payment
Card, Apple Pay, Google Pay, Link, Revolut Pay or Klarna. Stripe handles the payment, so we never see your card number. No cash on delivery.
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You can pay securely by debit or credit card, or with Apple Pay, Google Pay, Link, Revolut Pay, or Klarna, depending on what is available to you at checkout. Every order is paid online at checkout; we do not offer cash on delivery. Payments are handled by our payment provider, Stripe; card details are entered directly with the provider and we never receive or store your full card number. If you choose Klarna, your payment is provided by Klarna under its own terms, including pay-later or instalment options where offered, and Klarna may run its own assessment as a separate provider.
Shipping and delivery
We make your ring in 7–14 days, then it’s on its way. In Czechia it goes by Zásilkovna or Česká pošta. We ship to every EU country, plus the UK, US, Canada, Australia and Japan.
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All items are made to order and ship from Prague, Czech Republic, normally within 7 to 14 days of your order being placed. Within the Czech Republic we ship via Zásilkovna (Packeta) or Česká pošta. We deliver to all EU member states and to the other destinations listed below. Available shipping methods, delivery rates and any free-shipping threshold are shown at checkout before you pay. Delivery times outside the Czech Republic depend on the destination and the carrier. Please check your parcel on receipt; if it arrives damaged in transit, tell us at build@modumodu.eu within 48 hours and keep the packaging so we can resolve it.
Shipping rates and transit times currently offered at checkout:
| Destination | Rate | Transit (business days) |
|---|---|---|
| EU, including the Czech Republic | €5 / 129 Kč · free from €100 / 2 500 Kč · in Czechia via Zásilkovna or Česká pošta | 3–5 |
| United Kingdom | €8 / 199 Kč tracked | 4–6 |
| United States / Canada | €12 / 299 Kč tracked | 6–10 |
| Australia / Japan | €18 / 449 Kč tracked | 8–12 |
Production lead time of 7 to 14 days precedes transit. Other destinations on request via build@modumodu.eu.
Returns: 14 days to change your mind
Changed your mind? You have 14 days from delivery, no reason needed. Send it back unworn. Within the EU, the return shipping is on us.
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If you are a consumer, you have the right to withdraw from the contract within 14 days of the day on which you, or a third party designated by you, take physical possession of the goods, without giving any reason.
To exercise the right, inform us by a clear statement, by email at build@modumodu.eu or using the model withdrawal form below. Return the goods unworn, undamaged and in their original packaging to: Honza Borysek, Pobřežní 97/40, 186 00 Praha, Czech Republic.
We will refund all payments received from you, including the cost of standard delivery, within 14 days of being informed, using the same means of payment you used, unless you expressly agree otherwise. We may withhold the refund until we have received the goods back or you have supplied proof of return. If the returned goods show signs of handling beyond what is necessary to establish their nature, characteristics and functioning, we may reduce the refund accordingly. As a courtesy, we cover the return shipping cost for EU customers; outside the EU you bear the direct cost of returning the goods.
Complaints and defects
Something wrong with it? You have 24 months. Email us a photo and we’ll repair, replace or refund.
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You have statutory rights if the goods are defective. As a consumer, you may exercise rights from defective performance within 24 months of receiving the goods. If your item has a defect, report it to build@modumodu.eu with your order number and a description (photos help). We will handle the complaint and provide repair, replacement, a price reduction or a refund as required by applicable consumer law.
Law and disputes
Czech law applies. If we ever can’t agree, the Czech Trade Inspection Authority can step in, free of charge.
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These Terms are governed by the law of the Czech Republic. Nothing in these Terms affects your mandatory rights as a consumer.
If a dispute cannot be resolved directly, consumers may submit it for out-of-court resolution to the Czech Trade Inspection Authority (Česká obchodní inspekce), which handles consumer disputes with Czech sellers: adr.coi.cz. The same authority supervises consumer protection in the Czech Republic (coi.cz). Consumers in other EU countries can also get free help from the European Consumer Centre in their country.
Model withdrawal form
Want it in writing? Fill in this form, or just send us an email. Both count.
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Complete and return this form only if you wish to withdraw from the contract.
To: Honza Borysek, Pobřežní 97/40, 186 00 Praha, Czech Republic, build@modumodu.eu
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods:
Order number:
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is sent on paper):
Date:
(*) Delete as appropriate.